Customer Care

Here for your next project

Workshop inquiries receive written responses from our craft team within one business day.

Write to us

Send a note

Whether you have questions about custom lettering dimensions or need tracking assistance, our studio desk is ready to help.

Common questions

Helpful details

Everything you need to know about our materials and studio dispatch.

Custom lettering

Archival paper weights

Replacement parts

Custom lettering requests for signs are accepted with a digital layout proof sent for your review before cutting.

All art posters are pulled on heavyweight textured paper chosen to hold rich pigment and resist fading over time.

Missing or damaged components from any kit are replaced immediately with no return shipping fees required.

Personal guidance with every box

Every kit comes with detailed printed instructions and direct email access to our studio makers.